Payment Policy

At ERGPRE, we aim to make your shopping experience smooth and secure. Our Payment Policy outlines the accepted payment methods and processes for purchasing items from our online store.

Accepted Payment Methods:

We offer several convenient payment options for our customers:

• Credit/Debit Cards: We accept major credit and debit cards including Visa, MasterCard, American Express, and Discover.
• PayPal: You can choose to pay securely through PayPal for quick and easy transactions.
• Apple Pay & Google Pay: For added convenience, we also support payments through Apple Pay and Google Pay.

Pricing and Currency:

All prices on ergpre.com are listed in Australian Dollars (AUD). The total amount you will be charged includes applicable taxes, which are calculated at checkout.

Security:

We prioritize the security of your financial information. All transactions conducted on our website are encrypted using Secure Socket Layer (SSL) technology to protect your personal and payment details.

Order Confirmation:

Once your payment is successfully processed, you will receive an order confirmation email detailing your purchase and estimated delivery date. Please review this information carefully and contact us immediately if there are any discrepancies.

Billing Information:

Please ensure that your billing information matches the details associated with your payment method. Mismatched information may result in delays or cancellation of your order.

Issues with Payment:

If you encounter any issues during the payment process, please reach out to our customer service team for assistance. We are available 24/7 to resolve any concerns you may have.

Contact Us:

For questions regarding payments, please do not hesitate to contact us at service@ergpre.com or call us at +86 15225567819.

Thank you for choosing ERGPRE. We appreciate your business and are committed to ensuring a secure and pleasant shopping experience.